Frequently Asked Questions

Everything you need to know about your Pike Merch order.

How long does shipping take?

Standard domestic shipping typically takes 3-7 business days, while international orders may take 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.

How do I know which size to order?

Each product page features a detailed size guide with measurements. We recommend comparing these measurements to a garment you already own for the perfect fit.

Can I track my order?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products ethically sourced?

At Pike Merch, we prioritize working with manufacturers who follow fair labor practices and utilize high-quality, sustainable materials whenever possible.